Terms & Conditions

East African Jungle Safaris Terms and Conditions

RESERVATIONS

We require a 40% deposit of the total tour cost upon confirmation of the safari in low season period and to secure gorilla permits, Accommodation etc

In peak seasons from June to September we require a deposit of 50% of the total tour cost for the clients to safeguard the reservations and gorilla permits ans Accommodation .

The balance should be paid on arrival.

The payment is made by international money transfer to the company bank account.

 CANCELLATIONS

All cancellation penalties depend on the number of days before tour departure:

Cancellation in Less than 15 days to the Safari:

75% refund of you’ deposits payment

There is no refund of any unused portion of your safari once commenced.

Please note that Gorilla Permits in the case Uganda and Rwanda are not refundable when already booked, as this is the policy of Uganda Wildlife Authority and Rwanda Development Board

 IMPORTANT INFORMATION

  • Tour tariffs are based on all known costs and rates of exchange at the time of the transfer, any significant changes beyond our control will be immediately communicated to our clients.
  • We also retain the right to alter any arrangements due to local conditions. We also retain the right to refuse any person from participating or continuing any tour if that person causes or is deemed to cause hazard or inconvenience to other clients and to our environment and ecosystems.
  • Please note that in Uganda US dollar banknotes series before year 2000 are accepted only with a low exchange rate, therefore clients are advised to travel to Uganda with more recent banknotes series.